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Our Hotel Brokers Explain Why Your Front Desk Matters When you walk into a hotel, you should be experiencing excellent customer service right away. The first point of service for your guests will be your front desk. A friendly, helpful…

Hotel Brokers Advice: Go Over Your Hotel’s Safety Measures Guest satisfaction is always a top priority for hotel owners, but guest safety should top even that. Hotel security plays a huge role in this. It’s important to make sure you…

Buy a Hotel and Consider Upgrading Amenities Sometimes upgrading your hotel can be a big project and a hassle. However, it doesn’t necessarily have to be this way. Small and simple changes to existing amenities can make those once-standard amenities…

Our Hotel Brokers Take a Look at Cancellation Policies This year, many big companies such as Marriott and Hilton are enacting stricter cancellation policies. This is an aspect of running a hotel that is sometimes forgotten – but cancellation policies…

Hospitality Brokers Advice: Capitalize on Your PIPs It’s important to realize that the state of your hotel plays a huge role in guest satisfaction and your bottom line. Although you have to spend money to make improvements, or PIPs, it’s…

Southeast International Hotel Brokers on Adding Outdoor Areas As a hotel owner, you’re probably constantly on the lookout for new ways to drive revenue and bring in more guests. Obviously, this is a primary goal of all hotel owners. That’s…

Hotel Brokers Advice on Independent Properties Buying an independent hotel property is an exciting endeavor. The ability to customize the decorations, business model, and guest experience is something that only the creative control of owning an independent hotel allows. That…

How to Save Money After You Buy a Hotel After you buy a hotel, you may be scrambling to find ways to cut back on costs and save money. There are plenty of great ways to save money in the…

Considerations After You Buy a Hotel: Putting in a Spa After you buy a hotel, ideas to make it better are probably racing through your head. One consideration you might have is implementing a spa. A full spa takes a…