Hiring for the hospitality industry is an important but challenging task. You want to make sure you hire the right person for the position, because it could be the difference between your guests enjoying their experience or being dissatisfied. These pressures are intensified when you’re hiring for the position of Hotel Manager. Where do you start? Today in the Southeast International Hotel Brokers blog, we’ll talk about what makes a good hotel manager and what you should look for in the hiring process.
What Makes a Hotel Manager Great?
A hotel manager doesn’t have to fit a perfect mold to be great. Different people will have different management styles. However, there are certain things that every hotel manager should have if they’re going to run your hotel effectively. Here are some qualities to look for:
- Communication Skills
- Leadership Skills
- Ability to Delegate
- Proven Track Record in the Hospitality Industry
- Knowledge of Standard Operational Practices and Technologies
- Flexibility and Ability to Adapt
- Interpersonal Skills
- Financial Skills
- Dedication to Guest Service and Satisfaction
These are things that should be required for any hotel manager. Of course, other skills are appreciated, but this should be your baseline when you start interviewing to fill the position.
What to Look for in the Hiring Process
When you start interviewing people, you’ll want to make sure you’re asking the right questions and making the right judgments. The application requirements we’ve outlined above should have filtered anyone who wouldn’t be qualified. Now it’s time to determine if they’re a good fit. Here are some things you should be asking yourself when hiring:
- Are they a good fit for my hotel?
- Do they have a positive attitude?
- Are they looking for a place where they can start a long-term career?
- Would they fit in with the other employees and the company culture?
Through your interview questions, you should be able to answer these questions and make a decision from there. Remember, making a bad hire is costly, so you want to be thorough when making these decisions.
Choose Southeast International Hotel Brokers
If you’re looking for a brokerage that specializes in hotel and motel sales, Southeast International Hotel Brokers is your solution. Our hotel and motel brokers have the experience, resources, and dedication to customer service you want when navigating the hospitality sales process. By listing your hotels or motels for sale on our site, you’ll also get a much better chance of a qualified buyer coming across your property. Contact us today for more information and to speak with a member of our team.