Hospitality Brokers Advice: Getting Ready for a City Wide Event
City-wide events are always a big deal for hotels and motels in the area. You’re sure to get a huge influx of guests. The only problem is making sure you’re ready for the big rush. You want the guests to still get the same great experience they would get during any other time of year. Today in the Southeast International Hotel Brokers blog, our hospitality brokers give you some tips on getting your hotel ready for a big event.
Big Events Mean Big Profits
Of course, the bigger the event, the bigger your potential revenue. A big city-wide event or holiday is sure to bring in a lot of profit. This influx of profit is great, but you also have the potential for future revenue.
If you impress new guests staying with you this time, they’re sure to choose your hotel again when they stay in the city in the future. Make sure you’re making the most of this golden opportunity. This can bring your hotel a lot of exposure and recognition.
How You Can Prepare
The best thing you can do to prepare for the upcoming rush is make sure your staff and management are prepared. The success of the upcoming event will largely depend on the quality of customer service. You may need to have people work odd hours to cover shifts and make up for the increased amount of people.
Ask staff about working odd or extra hours during the event in advance. Places like reception will need more staff to get people checked in faster. The cleaning crew will need more people working for quick turnaround and fast service when a guest needs something. Extra staff during this time is essential.
If you have staff who have experienced this kind of rush before, you’ll be able to depend on them to help guide newer staff members. Our hospitality brokers recommend talking to your staff before the event to reassure them that although it will be hectic, they’ll be able to handle it.
On the more technical side of things, make sure you don’t overbook and that your systems are prepared for the extra usage. Your wi-fi and any other amenities should also be able to handle the influx of users. The last thing you want is for guests to be unhappy.
Contact Our Hospitality Brokers Today
If you’re looking to buy or sell your hotel, contact our hospitality brokers today. We have the knowledge and resources to make the process as easy as possible. Our hospitality brokers will also connect you to our vast network of listings, which will in turn connect you to qualified buyers and sellers. For more information, contact us today to speak with a member of our hospitality broker team.