Hospitality Brokers Recommend Offering High-Quality Wi-Fi

Wi-Fi is an extremely important part of your customers’ satisfaction. It has become such an integral part of everyday life that guests will inevitably get annoyed if your Wi-Fi isn’t up to their standards. With a lot of people using Wi-Fi at one time, you have to make sure your technology is updated and that you’re providing your guests with the best experience possible. Today in the Southeast International Hotel Brokers blog, our hospitality brokers explain how to get your Wi-Fi running optimally.

Access Points

This aspect is sometimes overlooked by hotel owners. If there aren’t enough access points, guests won’t be able to do all of the things they normally do on the Internet. Guests want to be able to stream high-speed videos, download things, and more. The answer to this problem isn’t necessarily as simple as establishing a higher quantity of access points. Instead, our hospitality brokers recommend strategically placing access points to prevent gaps in coverage. This will save you money and give guests a better experience.  

Bandwidth

Low amounts of bandwidth will always cause problems for your guests. Make sure that you’re providing your guests with enough bandwidth to accommodate the number of rooms you have. Our hospitality brokers suggest that you should have enough bandwidth to ensure guests won’t experience lag at peak times, when your hotel is almost fully booked. Having this amount of bandwidth will ensure that guests will always be happy with their Wi-Fi experience.

Outdated Equipment

Of course, outdated equipment will also cause guests to experience issues and frustration. You should plan to update your equipment every three or four years in order to keep up with the rapidly improving technologies. This amount of time may vary based on how far the technology is advancing or how well your current setup is serving your guests. Sometimes you may have to upgrade sooner, sometimes your equipment will be good enough to last you a bit longer. If you begin to field complaints about your Wi-Fi, then you know it’s definitely time to fix something. Make sure you have these changes set aside in your budget for when the time comes.    

Contact Our Hospitality Brokers Today

Our hospitality brokers are constantly staying on top of the latest trends in the hotel industry. That, along with our track record of quality service, is why so many people trust Southeast International Hotel Brokers as their hotel brokerage. For more information, and to speak with one of our hospitality brokers, contact us today.