The Importance of Customer Service in the Hospitality Industry There’s nothing more irritating than getting blocked up by customer service or treated badly by an agent. If you’re in the hospitality industry, you should try and put customer service near…
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Amenities That You Might Not Need to Offer There are a few things that people look at when they’re choosing a hotel room. The location, room size, the number of beds, and the amenities. Obviously, these aren’t the only factors,…
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Changing Your Hotel to Match the Season With the seasons changing, it’s time for your hotel to change too! Updating your decor and other aspects of your hotel to reflect the seasonal changes it a good way to keep things…
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Running an Extended Stay Hotel There are all kinds of hotels and motels out there with differing business models. Some are economy, some are boutique, some are kitschy, some are luxury. These different types of hotels and motels all appeal…
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Should You Follow the Trends or Carve Your Own Path? We’ve talked a lot about the newest trends in the hotel industry, but there’s something to be said about carving your own path in the hospitality industry. Obviously, this doesn’t…
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Tips from Your Hospitality Brokers: Staff You Can Outsource You may actually be able to save money by outsourcing certain staff functions at your hotel. But what staff members can be outsourced, and is it always a good idea? Today…
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Tips from Your Hospitality Brokers: Picking Accounting Software When it comes to running a hotel, there are a lot of moving parts. Having good software can make everything a lot easier. This is especially true when it comes to your…
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Pros and Cons: Buy a Hotel or Build One? If you’re an entrepreneur looking to expand your assets in the hotel industry, you may be wondering if you should buy a hotel or build a brand new one. Each of…
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Hospitality Brokers Advice: Why You Need Data Security The hotel industry has advanced in ways previously unimaginable, thanks to the rapid innovation of 21st-century technology. Being able to track metrics and customer data has been invaluable to hotel owners. But…
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Advice from Your Hospitality Brokers: Keeping Pests Out of Your Hotel Pests are the bane of hotel owners. If a guest finds a pest in their room, you can almost guarantee you’ll be getting a one-star review. There’s not much…
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