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In the hospitality industry, bad guest experiences are a worst case scenario. Your entire business depends on guests enjoying their stay so, when they have a bad experience, you want to do everything you can to fix it and prevent…

Hotel managers have to do what their name implies, manage their employees. But that doesn’t mean they should have to walk them through every step of their jobs at all times. Employees need to have a decent degree of autonomy.…

Making Your Hotel More Family-Friendly Families contribute a good amount to hotel profits, especially since more and more families have been booking vacations in the past few years. To take advantage of this travel trend, it’s a good idea to…

Tips for Managing Your Hotel Hotel managers definitely deal with a lot in their daily duties. A good hotel manager is constantly learning and improving the way their hotel runs. Being adaptable is important too since technology rapidly changes and…

How to Handle the Hotel Renovation Costs Renovation costs for hotels have been steadily building over the years. This can be difficult to deal with, especially if you run a franchised property that requires these renovations. But what’s causing these…

Music Can Create Ambiance for Your Hotel Staying at a hotel is an experience. People do it to get away, relax in luxury, and not have to worry about a thing. Anything hotel owners can do to enhance the experience…